| Problem | Cause | Fixing Method | Cautions |
there is less smoke | battery power is not enough | bad connection | - for E-Cigar/E-Cigarillo/E-Pipe: check the battery polarity
- for E-Cigarette/E-MiniCig: check the battery connection |
| recharge the battery or replace the battery | |
| smoking liquid is not enough | change the cartridge | do not change the cartridge too frequently |
| add few drops of smoking liquid on the cartridge | do not put too much smoking liquid |
| too much smoking liquid | smoking without the cartridge | have a break if the atomizer gets too hot |
| take off the cartridge, blow from the other end | do not blow too strong |
| for E-Cigarette/E-MiniCig: you can take off the atomizer and fling it, some water maybe thrown away | take off the battery and do not fling too strong |
| for E-Cigar/E-Pipe: you can reset it. | every time reset should not be beyond 5 seconds |
| inhale too strong | if everything is ok but there is still less smoke, you may not puff too strong | do not puff too strong, you may get more smoke with less inhaling |
| air flow channel is blocked | get through the air flow channel | do not block air flow channel |
there is no smoke | battery power is not enough | recharge the battery or replace the battery | E-Cigarillo does not have the light |
| bad power contacts | clean the contacts or tighten the contacts | do not put the battery with the wrong polarity |
| the switch is always off | tap to switch on | do not hit too strong |
| too much smoking liquid | smoking without the cartridge; | have a break if the atomizer gets too hot |
| take off the cartridge, blow from the other end | do not blow too strong |
| for E-Cigarette/E-MiniCig: you can take off the atomizer and fling it, some water maybe thrown away | take off the battery and do not fling too strong |
| for E-Cigar/E-Pipe: you can reset it | every time reset should not be beyond 5 seconds |
| bad atomizer | if the battery is good but there is still no light, the atomizer should be replaced | you can use several batteries and atomizers by exchanging to find out whether or which battery or atomizer is bad |
| battery is dead | bad battery | if the atomizer is good but there is still no light, the battery should be replaced |
the light is always on or flash | the switch is always on | knock softly to switch off | do not hit too strong |
| blow from the inhaler end | do not blow too strong |
still hot when not in use | battery poles are put wrong | position the battery in proper polarity direction | if the problem persists, you need to replace atomizer. |
| the switch is too sensible | knock softly to switch off |
| blow from the inhaler end |
| bad atomizer | replace atomizer |
the charger light does not change | the battery has been charged | it is normal | when charging, the light is red; when full, the light becomes green. the normal charging time is 3-4 hours. |
| bad contacts | clean the contacts | use soft cloth to clean it |
| tighten the contacts | do not tighten too strong |
| bad battery | if the charger is good, the battery should be replaced | you can use several batteries or chargers by exchanging to find out whether or which battery or charger is bad. |
| bad charger | if the battery is good, the charger should be replaced |
